DELIVERY INFORMATION

Our aim is to offer you the best shipping, no matter where you live. always guaranteeing the highest level of delivery service.

However, due to Covid-19, please allow our delivery drivers 4-5 working days from the date of your dispatch before contacting. 

Is it true you offer free delivery?  Yes We offer FREE UK Delivery On Orders Over £50.00 (orders under £50.00 are charged at £6.99 per order to mainland UK). 

DELIVERY OPTIONS AND COURIERS​

England, Scotland & Wales Delivery Via DPD

The cost of shipping for your order will be clearly stated on the checkout page.

The primary courier service used for UK mainland deliveries is DPD.

Tracking details will be provided to you post purchase, you can find them in your order details page if you created an account and were logged in when you placed the order. ​

EXCHANGES & RETURNS

Due to the nature of our products, we do not accept any exchanges or returns.

If our courier is unable to deliver your order and the product is returned to us we will refund your order minus the delivery costs.

You take full responsibility of entering the correct shipping details and accept this cannot be changed once you have placed the order. If incorrect, items will be returned to OFFICIALCANDYKING LTD and you are liable for any charges.

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OUT OF STOCK PRODUCTS

From time to time, some products might be out of stock. In the event that a product you’ve ordered is out of stock (and has not been updated on this website), we will contact you via the email provided at checkout to update you/request a replacement product. If no replacement is desired we will top it up with the closest item

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